Knoxville, Tennessee
Marketing that brings people through your door, and back again.
Twelve years in marketing, most of it for large consumer brands. Now I do it for businesses here, at prices you can see before you call.
Free to start. Fixed fees from $149. Nothing you can't cancel.
Twelve years of national marketing
Twelve years running marketing programs, most of it for large consumer brands with budgets most businesses never see.
Brought home to Tennessee
The same thinking works at any size. It just needs translating, and pricing so a real business can afford it.
Working in Knoxville
One person, a small number of clients at a time, in person when it helps. You deal with me, not an account manager.
Who I help
Three kinds of business, three ways in
Different sizes need different things. Find the one that sounds like you.
Local business
One location, no marketing person
Restaurants, trades, clinics, shops. You are busy running the place and marketing is the thing that never gets done.
- Get found when people search
- A steady flow of reviews, without chasing
- Stop losing customers to missed calls
- A way to reach past customers again
$149 for a single fix · $750 for the full setup
Growing business
Doing well, but growth has flattened
You have some marketing happening and nobody experienced deciding what matters. Money is going out and nobody can say what is working.
- An honest read on what is and is not working
- A prioritized plan your team can run
- Email and repeat business built properly
- Ad spend pointed somewhere sensible
Projects from $2,500
Fractional lead
You need a marketing head, not a hire
Enough going on to need an experienced marketing lead every month, nowhere near enough to justify a full-time salary and benefits.
- An experienced marketing lead, month to month
- Someone to hold the agency accountable
- Planning, priorities and budget
- Your team coached, not replaced
From $3,500 per month
What I do
Six things, and you probably need two
Part of the job is telling you which of these to ignore this year.
Get found locally
Your Google listing is where most people meet you before they ever visit. Getting it right is free and it is usually the biggest single win available.
- Listing claimed, corrected, filled in
- Photos, hours, messaging, posts
- Showing up in local search
Reviews without chasing
Reviews decide who gets called. Most happy customers will leave one if you ask within a day, and the asking is the part that never happens. So I make it automatic.
- A way to ask every customer, every time
- Replies for the good and the bad
- Handled properly, never gamed
Bring people back
The part I have done longest, and the part almost nobody local has set up. It costs far less to bring back somebody who already likes you.
- Email and text lists built properly
- Messages that are not annoying
- Offers that fill the quiet days
Stop losing inquiries
Every unanswered ring at dinner rush is a customer who called somebody else. Most businesses have no idea how many they lose.
- Missed calls answered automatically
- Web forms that reach a real person
- A response standard that gets kept
Advertising and content
Where to spend, what to say, and how often. Enough of a plan that your team or a freelancer can execute without guessing.
- Which channels are worth your money
- Messaging and offer that actually lands
- A posting rhythm you can sustain
AI and admin
The paperwork and typing that eats your evenings. There are cheap tools now that handle a lot of it, and some worth switching on today.
- Quotes, invoices, scheduling, notes
- Help writing posts and replies
- Your team trained to run it
Every price is on this page.
Most places make you sit through a call before they will tell you what anything costs. Here is the list instead.
Fixed price
Priced and ready to start
Each one has a set scope, a set price and a point where it is done. Pick the one you want, or tell me the problem and I will point you at the right one.
Google listing fix
$149one time
Claimed, submitted for verification, and filled in properly so you show up when somebody searches.
- Hours, phone, address, categories
- Real photos and a written description
- Messaging switched on
About a week, depending on how fast Google verifies
Missed-call rescue
$250one time
Every unanswered ring gets an instant text back, so the caller does not just move to the next name.
- Auto-reply written in your voice
- After-hours handling
- Tested live before I leave
2 to 3 days once your number is connected and carrier registration clears. Registration usually takes about a week and the carriers decide it, not me
Review engine
$350one time
A way to ask every customer, every time, without anybody having to remember.
- QR codes and a short review link
- Reply templates, good and bad
- Your existing backlog answered
3 days, then it runs itself
Email build
$600one time
The part I have done longest. A list worth having and messages people actually open.
- Signup set up and collecting
- Welcome sequence written
- A reusable monthly template
- Your team shown how to send
About a week
AI admin setup
$600one time
The typing and paperwork that eats your evenings, handed to something that does not mind.
- Quotes, invoices and scheduling
- Help writing posts and replies
- A written safe-use policy
- Your team trained on it
About a week
One-page website
$1,500one time
A fast, honest site that says what you do and makes it easy to contact you. Yours outright.
- Written, built and launched
- Works properly on a phone
- Contact form that reaches you
- No monthly fee to me, ever
About two weeks
Fractional marketing leadership
A marketing head, a few days a month
For businesses big enough to need a marketing lead and too small to hire one.
What it looks like in practice
- A monthly working session on priorities and what moved
- Quarterly planning, so the year has a shape
- Campaigns and creative reviewed before the money goes out
- Your agency or freelancers held to what they promised
- Your own people coached, so the capability stays in the building
- Reporting tied to revenue instead of impressions
- Email access between sessions when something comes up
Why businesses do this
A full-time marketing director in Tennessee costs six figures once you count salary, benefits and the hiring process. Most businesses under a few million in revenue cannot justify that, so the work falls to an owner who has nine other jobs.
Fractional splits the difference. You get twelve years of judgment for a fraction of the cost, and you can stop any month without a severance conversation.
- Month to month, cancel any time
- No recruiter, no benefits, no notice period
- Starts at $3,500 per month
Background
Who you would be working with
12+
Years in marketing
National
Consumer brands
1:1
You work with me
Knoxville
Based here
I am Brandon Loos. I have twelve years in marketing, most of it for large consumer brands, mostly on the side of it that keeps customers coming back rather than the advertising side. Then I would talk to friends running businesses here and hear the opposite story every time: a boosted post, an agency retainer nobody could explain, and no clear answer to what was actually bringing customers in.
That gap is the whole reason Flame Tale exists. I work with a small number of businesses at a time so the work stays good, and and if what I deliver is not what we agreed, tell me and I will fix it.
How it works
Start free, decide after
Free check
I look you up and try to contact you the way a customer would, then send you one page on what I found. Costs nothing.
Twenty minutes
In person or on the phone. If there is nothing worth paying me for, I will say that.
Fixed price
Agreed in writing before anything starts. It does not move unless you ask for something new.
Pricing
Published, so you do not have to ask
Everything one-off unless you choose otherwise. Nothing renews on its own.
Start here
Google listing fix
Claimed, corrected, photos, description, messaging switched on. The highest-value single thing for most local businesses.
$149 one time
The whole thing
Local setup
The listing fix, plus reviews coming in without chasing, missed calls answered, and a start on collecting customer emails. A session with your team included.
$750 one time
Bigger
Projects & fractional
Strategy projects for growing businesses, or an ongoing marketing lead month to month. Scoped and quoted before anything starts.
Projects from $2,500 · fractional from $3,500/mo
Tools we end up using are usually $0 to $150 a month, paid by you directly. I never mark anything up or take a commission.
Questions
Things people ask
Is the free check really free?
Yes. It takes me under an hour and it is how I show you I know what I am talking about instead of just saying so. Plenty of people take the page, fix things themselves and never pay me anything. That is fine.
I do not have a website. Does that matter?
Less than you would think. For most local businesses the Google listing does more work than the website, and it is free. If you do need a site I will say so, but it is rarely the first thing I would spend your money on.
Are you going to sign me up for something monthly?
Only if you ask for it. The $149 and $750 are one-time jobs with a start and a finish. Fractional is month to month and you can stop whenever. Nothing renews on its own.
Who owns the accounts you set up?
You do. Everything goes in your name on your card, and I show your team how to change it. You should never be stuck waiting on me to update your own opening hours.
How long until it does anything?
Depends which part. The listing and missed-call fixes usually show something within a couple of weeks. Reviews build over a month or two. Bringing people back is the slowest and the most valuable. I will be straight about which is which.
Do you work outside Knoxville?
Yes, remotely. But I keep a deliberate bias toward businesses I can visit, because being able to stand in the room is worth a lot. But I keep a deliberate bias toward businesses I can visit, because being able to stand in the room is worth a lot.
Two minutes
Get your free check
Tell me where to look and I will come back to you within a business day.
Rather just talk?
Twenty minutes, free, no pitch. Worst case you leave with one thing worth doing.